• 21/01/2026

    PaymentsWebhooks

    New Features

    • Next Payments merchants can now manage their bank accounts that payouts are sent to through the payments dashboard.
    • Webhooks now have analytics to track receiver response times to provider deeper visibility into receiver performance that can cause downstream operational issues.

    Improvements

    • Global order search across stores performance has been significantly improved for faster and more accurate results.
    • Bankcards that have a temporary decline are no longer hidden on dashboard order create flow allowing merchants to re-attempt a payment.
    • We've improved the Admin API search functionality to allow partial phone number search matching across all users.
    • Pagination UX has been improved across all views to show the last page link in cases where the count of objects is known.
    • Store payment details now link the Next Payment details as an easier workflow to get to the Next Payments detail view.
    • Payment filters have been improved for faster response times and improved user experience to return expected results.
    • Failing Paypal accounts now show a notificaiton on the store dashboard landing page to improve failing account visibility.
  • 24/12/2025

    PaymentsCustomersApps

    New Features

    • Introducing Link (by Stripe) as a new payment method available to merchants through their Stripe gateway.

    Improvements

    • Single Page Checkout flow shipping methods have now been improved to load the shipping methods earlier in the flow based on the customer's shipping address country, resulting in improved UX in the checkout flow.
    • Apps can now inject custom header and footer scripts into the Customer Accounts portal for advanced customization of views and actions.
    • Upsell transactions that fail are now associated with the order, to better surface these within the order detail view, and provide visibility to customer service staff and store admins.
    • Order line item fulfillment status has been deprecated as a legacy field, as we have moved to fulfillment orders and associated workflows.
    • Dashboard users (customers) list view has been optimized for faster load times, especially relevant on stores with larger customer data sets.
    • We've improved app manifest validation to check that requisite files exist, providing real time feedback to app developers in cases their manifest contains issues with snippets and file paths.

    Bug Fixes

    • We fixed an issue with non-public products showing as out of stock on the storefront, where they were in fact in stock.
  • 26/11/2025

    PaymentsDashboard

    New Features

    • We've completely overhauled Customer and Order search strategy, migrating to an advanced high-performance full text search index, reducing query times and improving relevance, especially on larger stores.
    • We've added Page and Blog Post Metadata, expanding capabilities for Storefront Theme Developers to add dashboard configurable features through custom templates and metadata.
    • We now support Klarna Disputes through the Next Payments portal allowing merchants to respond and defend disputes related to Klarna payment transactions.

    Improvements

    • Shop Sync now uses Shopify's latest GraphQL Admin API version 2025-10 for future compatibility.
    • We've improved Next Payments Disputes with the addition of pre-arbitration handling when the issuer declines merchant provided defense evidence.
    • We've improved query performance for background abandoned cart tasks for reduced database load and improved operational performance.
    • We've improved query performance for Paypal related tracking upload tasks for improved efficiency.
    • We've improved Klarna payment validation messages related to Klarna regional support for easier understanding of why the payment was not attempted.
    • Assigned Fulfillment Requests Admin API now returns consistent response data for consistent behavior regardless of permission scopes.

    Bug Fixes

    • Fixed an issue with Campaign Performance Analytics not being able to infer the correct timezone on datetime objects.
  • 15/10/2025

    Admin APIPaymentsOrders

    New Features

    • Twint Payment Method Now Available: Merchants can now accept TWINT through NEXT Payments, enabling local payment support for customers in Switzerland.

    • Admin API: Order Line Item Management: You can now add, remove, or swap order line items via the Admin API, unlocking more flexibility for external systems managing orders.

    • Localized Metadata Support: Metadata on public objects like Products can now be localized, allowing storefront developers to deliver fully translated and region-specific brand experiences.

    • New Converge Integration: Next Commerce now integrates with Converge, an enterprise-grade marketing attribution and conversion tracking platform.

    • Meta Pixel Upgrade for Subscriptions: The Meta Conversion Pixel app now excludes subscription renewals by default for cleaner and more accurate Meta reporting.

     

    Improvements

    • Customer Export Enhancements: Customer first and last purchase dates are now included in exports, helping merchants better identify and target returning customers.

    • Faster Campaign API Queries: The campaignRetrieve API has been optimized, with up to 2x faster response times.

    • Improved PayPal Reporting: The PayPal transaction list view and export now include account-level filters and columns, making it easier to manage multiple accounts.

    • Checkout UX for Non-Postcode Countries: Storefront checkout now better supports countries that don’t use postal codes (e.g., UAE, Qatar, Hong Kong) for a smoother customer experience.

    • Delivery Tracking by Fulfillment Date: Shipment views can now be filtered by fulfillment date, helping teams quickly locate shipments by dispatch date.

    • ShipStation API Key Alerts: The ShipStation integration now notifies merchants if their API key is invalid, preventing silent failures when sending fulfillments.

    • Improved Multi-Select UX: Multi-select dropdowns now remain open after selection, improving filtering workflows and usability.

    • Filter Support for Campaigns and Packages: Campaigns and packages can now be filtered in the dashboard, streamlining merchant workflows.

    • Klaviyo Sync Performance Upgrade: Webhook handling and sync logic for Klaviyo have been refactored for better reliability and performance under load.

    • Attribution Field Naming Consistency: Naming conventions for core attribution fields have been standardized across the platform for better clarity and consistency.

     

    Bug Fixes

    • Customer Default Address Fix: Resolved an issue where the customer’s default shipping and billing addresses were not correctly set when different addresses were used during their first order.

    • Checkout Logo Display Fix: The store logo is now properly contained within the layout when full-width checkout is enabled.

  • 01/10/2025

    PaymentsProductsCampaigns

    New Features

    • NEXT Payments - Klarna Subscriptions: Customers can now use Klarna to sign up and pay for subscriptions—expanding payment flexibility and improving conversion rates for recurring products.

    • NEXT Tagging for Shopify Orders: All orders sent to Shopify via Shop Sync are now automatically tagged with “NEXT”, making it easier to filter and manage them within the Shopify admin.

    • Bankcard Network Token Support: When switching payment gateways on subscriptions or upsell orders, the system now automatically uses network tokens for higher approval rates and improved reliability.

    • Campaign Session ID: Campaigns App logs now include a session ID, allowing users to trace all events related to a specific customer session for easier debugging and tracking.

    • Variant-Level Metadata Support: Metadata is now exposed at the variant level (separate from the parent product), enabling more advanced storefront customizations for individual product variants.

     

    Improvements

    • Faster Order List View: Performance of the Orders list view has been significantly improved, particularly for stores with large product catalogs.

    • NEXT Campaigns - Analytics Speed Boost: Campaigns App Analytics views now load much faster and are more stable, with several edge-case bugs resolved.

    • Payment Method in orderRetrieve API: The orderRetrieve API now returns the payment method used on the order, simplifying receipt page implementation in campaigns.

    • Theme Template Validation: The platform now validates uploaded theme templates to prevent the use of invalid include tags pointing to non-existent partials, reducing render errors.

    • Improved Theme Kit Logs: Terminal logs for Theme Kit now display clearer error messages when asset upload or update operations fail.

    • Product Purchase Availability Webhook: Changes to product purchase availability now trigger a product.updated webhook, allowing connected systems to stay synced in real time.

    • Auto-Closure of Stale Support Tickets: Support tickets with no activity for over 6 months will now automatically close, helping merchants maintain a clean and actionable support queue.

     

    Bug Fixes

    • False Error on orderUpsellCreate API: Fixed an edge case where the Campaigns orderUpsellCreate API returned a false error despite successfully creating the upsell.

    • Single Page Checkout Validation Fix: Resolved an issue that caused the single page checkout flow to get stuck in validation when card details were missing.

    • Custom Cancel Reason Validation: Fixed a bug where overly long custom cancel reasons in the order cancellation form could trigger a 500 error.

  • Topics
  • Admin API
  • Apps
  • Campaigns
  • Checkout
  • Customers
  • Dashboard
  • Disputes
  • Fulfillment
  • Gift Cards
  • Metadata
  • Notifications
  • Offers
  • Orders
  • Payments
  • Products
  • Reports
  • Settings
  • Storefront
  • Storefront API
  • Subscriptions
  • Support
  • Taxes
  • Themes
  • Webhooks